Your pharmacist,
your coach.
One flat monthly fee. No insurance. No co-pays. No surprise bills. Get a dedicated licensed pharmacist who knows your history, reviews your medications in depth, and coaches you through the chronic-disease work most clinics don’t have time for.
- Same pharmacist every visit.
- Async messaging — response in 1 business day.
- Tiered by access level — same features either way.
- Within the IRS $150 / $300 HSA cap.
Reviewed your lisinopril + metformin run this morning. Your morning readings came in nicely — drop the second coffee?
Coffee is the hard one. Can we talk about it on Thursday?
Booked you at 4 pm. I’ll send the visit agenda and a quick reading log to fill in beforehand.
A recurring relationship, not a one-off appointment.
The medicine that actually works for chronic conditions is steady, boring follow‑through — the same clinician asking the same questions again next month. That’s the whole shape of the membership.
- Step 01
Email us to start
Send a note to countermend@polsia.app. We reply with the intake forms and a short call to make sure this is a fit — we onboard a small cohort each month.
- Step 02
Intake visit — full medication review
Your pharmacist spends an hour on your first visit: every prescription, every OTC, every supplement. Interactions, dose appropriateness, side effects you might be missing. You leave with a written plan.
- Step 03
Coach in the gaps, the way you want
Schedule a visit when something has shifted, or just message — quick questions, adherence nudges, the occasional hard conversation about the second coffee. You always reach the same pharmacist.
The same four things every month — and a pharmacist who knows you.
Every prescription, OTC, and supplement checked against your labs and goals. Catch interactions your prescriber doesn’t have bandwidth to chase.
A real pharmacist in your pocket for the questions that don’t need a visit but can’t wait two months. Replies within one business day.
Monthly check-ins (more when something’s shifting). The continuity is the point — you never re-explain your history to a stranger.
The slow work that actually moves chronic-disease numbers: food, movement, sleep, and the habits that make your medications work as intended.
Built for the kind of patient the system underserves.
CounterMend isn’t trying to be primary care for the healthy. It sits in the gap that community pharmacists are increasingly positioned to fill — the slow, recurring coaching layer that insurance doesn’t reimburse and most MD-founded DPC clinics don’t staff.
Adults managing a chronic condition
Hypertension, diabetes, high cholesterol, thyroid disorders — anywhere the same readings are reviewed month after month.
Anyone juggling multiple prescriptions
Polypharmacy deserves a single reviewer. You’ll know who it is, and they’ll know your list.
People who want a clinician in their corner
Without insurance friction, deductible resets, surprise bills, or the “sorry, your doctor left the network” call.
One number. That’s the whole pitch.
CounterMend follows the standard direct-primary-care range. No per-visit billing, no ancillaries marked up, no third parties in the loop.
Pick your tier. Same features either way.
The only difference is hours of pharmacist availability.
Both tiers include the full membership: medication review, async messaging, monthly visit, and the written care plan. The only difference is hours of pharmacist availability.
Bring your medication list. We’ll do the rest.
Send a short note and we’ll reply with intake forms. We onboard a small cohort each month so every member gets the relationship they signed up for.